Safety and Risk Management
-
One of your drivers almost hit me. I want to file a complaint.
We sincerely apologize that this happened. Please be assured that we take safety very seriously at Sarah Car Care. Please contact our Safety & Risk Management team at safetyandrisk@sarahcarcare.com or call us at (888) 311-8340.
-
How do you respond to safety incidents involving your vehicles?
We have a thorough incident response protocol in place. Each incident is documented and reviewed/investigated, we take corrective actions to prevent future occurrences, ensuring all parties involved are supported.
-
How do you handle incidents involving passengers onboard?
We take incidents very seriously. Each situation is documented and investigated thoroughly. We prioritize the safety of all passengers and implement measures to prevent future occurrences.