Can the driver provide additional assistance?

Created by Melissa Miller, Modified on Wed, 31 Jan at 12:10 PM by Melissa Miller

Yes, our drivers are happy to assist you with boarding and exiting the vehicle. However, they are not allowed to lift or carry customers. Upon request, drivers may escort you to and from the ground-level exterior door of the building, as long as the school vehicle remains within view and no children are left alone in the vehicle. 


While drivers are not permitted to inquire about your disabilities or special needs, it's crucial not to rely on them to know the specific assistance you may require. Please communicate your needs clearly to ensure a safe and comfortable experience.

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